Shipping & Returns




Carrier:

For Australia wide postage Transfigure Toy's preferred carrier of choice is Australia Post.
For International orders Australia Post regular airmail is used.

Shipping Charges:

Shipping is free if the cost of of your purchase(s) is over $120. Free shipping is applicable only to those orders to be delivered within Australia. Insurance and any other non-standard shipping options are not included in this offer.

If your order is under $120 our system will quote your shipping rate automatically, and will be displayed to you during checkout. International customers will be quoted in the same manner as domestic customers.

Insurance:

Transfigure Toys takes no responsibility for damaged or lost goods if insurance is not purchased. We do however take every precaution to ensure this does not happen. Australian customers may purchase insurance at a rate about $2 to $4  coverage required. International customers should contact us for further information.

Delivery:

Items that are in stock are processed instantly and are shipped as soon as payment is received and confirmed. 'Pre-Ordered' items are shipped as soon as they are in stock. For more information, please read of Pre-Order FAQ.

Please allow up to 7 working days after payment confirmation, for arrival of your purchase for customers located in Australia. International customers please allow up to 10 working days.

These times are to be used as a guide and Transfigure Toys makes no guarantee that your purchase will arrive in the expected time.

Returns:

Transfigure Toys will only accept returned items if you, the customer, has received an incorrect item (differing from the records of your placed order).

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